Return Policy

The Omvits 100-Day Happiness Guarantee

We want you to feel confident trying Omvits products, which is why every order is protected by the Omvits™ 100-Day Happiness Guarantee. Many supplements take time to show noticeable benefits, so we give you plenty of time to build a routine and see how your body responds.

If you are not satisfied with your purchase for any reason within 100 days of receiving your order, simply contact us by email and return the remaining product. Once your return has been received and inspected, we will process your refund in accordance with the policy below.

 

We ‘the Seller’ are confident that our products will support you ‘the Customer’ with your health and wellbeing. However, if you are dissatisfied with our products for any reason, we provide a 100-day money back satisfaction guarantee, subject to the terms below.

Eligible returns require that:

• Products must be returned within 100 days of delivery
• Products must not be fully consumed
• The remaining product must be returned to be eligible for a refund
• Items should be returned in reasonable condition and, where possible, in their original packaging
• Proof of purchase must be provided

The Omvits™ 100-Day Happiness Guarantee is designed to allow customers to try the product and assess its suitability, but fully consumed products are not eligible for refund.

Bundles and multi-pack purchases are eligible for the guarantee; however, refunds may be adjusted based on the proportion of products that have been fully consumed.

For example, if a bundle contains multiple items and some have been fully used, the refund amount may reflect only the remaining eligible items returned.

Free Gifts and Promotional Items
Orders that include free gifts or promotional items must return those items if a refund is requested. If an order is returned without the unused promotional items, Omvits reserves the right to deduct the value of those promotional items from the refund amount.

Promotional offers are intended as part of a qualifying purchase and cannot be retained if the qualifying order is refunded.

Promotional Offers
Promotional offers cannot be combined unless explicitly stated. Orders placed using multiple offers may void eligibility for promotional gifts included in the order.

Fair Usage
The Omvits™ 100-Day Happiness Guarantee is protected by fair usage. If we reasonably believe that a customer is attempting to take unfair advantage of the policy — including repeated refund requests or misuse of promotional offers — we reserve the right to refuse a refund or exchange.

To complete your return, customers must provide a receipt or proof of purchase. Only products purchased directly from www.omvits.com are covered by this guarantee.

If a product issue is reported after the 100-day period, please contact our customer service team at hello@omvits.com. Refunds or exchanges after the 100-day period are at the discretion of the seller.

Refunds (if applicable)

Once your return is received and inspected, we will notify you by email that we have received your returned item. If the refund is approved, the credit will automatically be applied to your original method of payment within a few days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again and speak to your bank, as there is often some processing time before a refund appears.

If you have done this and still have not received your refund, please contact us at hello@omvits.com.

Exchanges (if applicable)

We only replace items if they are defective or damaged. To report a damaged or defective item for exchange, please contact us at hello@omvits.com.

Shipping

Refund or exchange items should be sent to:

Omvits Customer Returns
Zendbox Ltd
Unit U, Paddock Wood Distribution Centre
Transfesa Road
Paddock Wood
Kent TN12 6UU
United Kingdom

Customers are responsible for paying shipping costs for returning items unless the product is defective or damaged. Shipping costs are non-refundable.

We recommend using a tracked or insured shipping service. We cannot guarantee receipt of returned items without proof of delivery.

Version 1.4 - Last updated 10-03-26